Customer Terms of use & sale

Last updated on March 1, 2018.

Moscord Pte Ltd (“Moscord” or “We” or “Us” or “Our”) provides website features and other services to you (collectively “Customers”) when you visit and place orders via www.moscord.com (the Marketplace called “Trading Platform”) or use software provided by Moscord in connection with any of the foregoing (collectively “Moscord Services” or “Our Services”).

This Customer Terms of Use & Sale (the “Terms”), the Customer Agreement and all rules and policies posted on our sites set out the terms on which Moscord offers you the Moscord Services. You agree to the terms and conditions of the Terms when you register on www.moscord.com. You agree to comply with all of the above when accessing or using Moscord Services.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING MOSCORD SERVICES. BY USING MOSCORD SERVICES, YOU SIGNIFY YOUR AGREEMENT TO BE BOUND BY THESE TERMS

Trading Platform

Terms of Sale

Trading Platform

The Trading Platform is an internet platform where you may view or place orders to purchase products listed on the Trading Platform

Terms of Use

1. Our Role

We provide our Trading Platform service which lists products that third parties (“Suppliers”) are offering to sell. You may purchase such products from such Supplier and in doing so you agree that this purchase be subject to the terms of sale herein.

2. Acceptable Use and Privacy

The safety of our Customers are important to us, and we have in place a set of rules to ensure your protection.

Our Data Protection Rules explain how Moscord collects personal data, how personal data in our possession is treated, your obligations to us when you transact with us and what you agree to consent to when you transact with us. The data protection laws that we comply with includes the United Kingdom Data Protection Act and the Singapore Personal Data Protection Act and subsidiary legislations, rules, regulations, guidelines, policies and any other directions. Any personal data collected by us may be used in accordance with the data protection laws applicable to Moscord.

Our Acceptable Use Rules govern your use of the Trading Platform and our Services. We want to let you know that it is a breach of our Acceptable Use Rules if you:

use the Trading Platform to accept, transmit or distribute unsolicited bulk data or otherwise send, or facilitate the sending of unsolicited commercial email and mail bombs to any person or system in a way that could be expected to adversely impact our network or facilities, or may potentially encroach on a third party’s intellectual property rights or any rights of publicity or privacy;
attempt to connect to any third-party systems without prior permission or arrangement or use our Services or Trading Platform in a manner which is intended to abuse or to violate the property rights of others; or
use our Services or Trading Platform to conduct any other activities, which in Moscord’s view are detrimental to its Users and/or its own operations.

The above are some examples of unacceptable conduct while using our Services and the Trading Platform.

Please review our Acceptable Use Rules and Data Protection Rules to ensure that you do not breach our rules and do immediately notify us of any unauthorised access or attempted breach of security.

3. Communications and Other Content

When you use our Services, you may communicate with us and with other Customers or Suppliers using the Trading Platform. In doing so you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communication be in writing. We reserve the right to remove or edit the content of such communications.

4. Confidentiality

Where we have disclosed any confidential information to you, you are responsible for keeping such information confidential unless with our prior written consent or in situations where disclosure is required by law, regulation, order of court or governmental body.

Where you have disclosed any confidential information to us, you grant Moscord a non-exclusive, perpetual, irrevocable, royalty free worldwide licence to use such confidential information provided that Customer personal data will be used only in accordance with our Data Protection Rules.

5. Trademarks

Moscord’s trademarks, service marks, trade names, logos, copyrights, or other Intellectual Property rights or other designations in any promotion, publication, or press release may not be used in connection with any product or service that is not Moscord’s, in any manner that is likely to cause confusion among customers or in any manner that discredits Moscord. Moscord’s trademarks, service marks, trade names, logos, copyrights, or other Intellectual Property rights or other designations in any promotion, publication, or press release may not be used without the prior written consent of Moscord.

All other trademarks not owned by Moscord that appear in any Moscord Services are the property of their respective owners.

6. Intellectual Property

All content included in or made available through any Moscord Services, such as text, graphics, logos, images, digital downloads, and data compilations is the property of Moscord or its licensors. You may not in any way tamper with, reverse engineer or otherwise copy, adapt, lease, lend, distribute, sell, sublicense, or otherwise transfer any the of the Trading Platform software or its functionality, all the Intellectual Property rights to which belong to Moscord or its licensors. You may not copy, sublicense, distribute sell, or publish any of the content of the Trading Platform. You may not interfere or attempt to interfere with the proper operation of the Trading Platform or the Services. You may not grant or allow access to the Trading Platform or Customer’s Services to any person.

To protect our and our partners’ intellectual property, Customers shall co-operate fully with investigations of violations of systems or security networks or security at other sites and with law enforcement authorities in the investigation of possible criminal violations. If you violate any systems and/or network security, note that you may also incur other criminal or civil liability.

7. Our liability

We will do our utmost to ensure that availability of Moscord Services will be uninterrupted and that transactions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to Moscord Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. You agree that you are making use of Moscord Services at your own risk, and that they are being provided to you on an “as is” and “as available” basis.

Moscord will not be responsible for losses that were not caused by any breach on our part, any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), any indirect losses that were not foreseeable to both you and us when you commenced using Moscord Services, or any losses resulting directly or indirectly including but not limited to:

(a) Customer’s use of or Customer’s inability to use the Services;
(b) Information such as (pricing, shipping, or other guidance) provided to the Customer;
(c) delays or disruptions in the Services;
(d) viruses or other malicious software obtained by accessing or linking to the Services;
(e) glitches, bugs, errors or inaccuracies of any kind in the Services;
(f) damage to Customer’s hardware device from the use of any of the Services;
(g) the content, actions, or inactions of third parties, including items listed using the Services or the destruction of allegedly fake items;
(h) a suspension or other action taken with respect to Customer’s account or breach of these Terms;
(i) Customer’s need to modify practices, content or behaviour as a result of changes to these Terms;
(j) performance or lack thereof by Customer subsequent to any order made by Customer on the Trading Platform;
(k) delivery of Products; or
(l) any non-suitability, non-fitness for purpose or non-conformity with description (“Non-Suitability”) or apparent Non-Suitability of any Product.

You agree to waive the right to bring any claim against Moscord or any User, Customer or Supplier arising out of or in any way relating to your Customer Agreement more than one (1) year our Services are discontinued, expired, terminated or otherwise ceased.

8. Alteration to Service or Amendments to the Terms of Use

We reserve the right to make changes to any Moscord Services, rules, policies, terms and conditions including these Conditions of Use at any time. You will be subject to the terms and conditions, rules, policies and Conditions of Use in force at the time that you use the Moscord Services.

9. Waiver

If you breach these Terms of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms of Use.

10. Common Policies

To avoid breaching our rules, we recommend that you read our Common Policies which also govern your use of the Moscord Services.

Terms of Sale

1. Our Role

In paragraph 1 of “Terms of Use”, we summarised the terms relating to the use of our Trading Platform. In the course of accessing the Trading Platform, you may place orders for products listed in the catalogues and perform other transactions. While Moscord facilitates the transactions carried out via the Trading Platform by (1) providing, operating and maintaining the Trading Platform, (2) listing the Suppliers’ products and updating catalogue content, (3) receiving Customers’ purchase orders for the listed products, (4) forwarding the purchase orders to Suppliers and (5) providing additional requested Moscord Services, Moscord does not have possession of any product listed or sold through the Trading Platform and Moscord is neither the buyer nor the seller of the listed products. As Moscord is not involved in the actual transaction between Supplier and Customer, therefore accordingly, the contract formed at the completion of a sale for the listed product(s) is solely and directly between Supplier and Customer.

We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of the Suppliers. Moscord does not assume any responsibility or liability for the actions, product, and content of all of these or any other third parties. We may share your information related to your order with the respective Supplier(s). You should carefully review their privacy statements and other conditions of use.

2. Pricing, Availability and Product Information

All prices are exclusive of legally applicable VAT.

We list available information for products displayed on the Trading Platform. If the product is unavailable, we will inform you by e-mail or message to your inbox as soon as possible, and you will not be charged for the product.

Please note that unless otherwise stated, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

Despite our best efforts, a number of the items in our catalogue may be mispriced. If we have made a mistake, please contact our support staff.

Moscord is not the manufacturer of the products displayed on the Trading Platform. While we work to ensure that product information on the Trading Platform is correct, actual product packaging and materials may contain more and different information to that displayed on our website. All information about the products on the Trading Platform is provided for informational purposes only and are not intended to be binding.

3. Our liability

We will try our utmost to ensure that availability of Moscord Services will be uninterrupted and that transactions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to Moscord Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. You agree that you are making use of Moscord Services at your own risk, and that they are being provided to you on an “as is” and “as available” basis.

(a) Customer’s use of or Customer’s inability to use the Services;
(b) information such as (pricing, shipping, or other guidance) provided to the Customers;
(c) delays or disruptions in the Services;
(d) viruses or other malicious software obtained by accessing or linking to the Services;
(e) glitches, bugs, errors or inaccuracies of any kind in the Services;
(f) damage to Customer’s hardware device from the use of any of the Services;
(g) the content, actions, or inactions of third parties, including items listed using the Services or the destruction of allegedly fake items;
(h) a suspension or other action taken with respect to Customer’s account or breach of these Terms;
(i) Customer’s need to modify practices, content or behaviour as a result of changes to these Terms;
(j) performance or lack thereof by Customer subsequent to any order made by Customer on the Trading Platform;
(k) delivery of Products; or
(l) any non-suitability, not fit for purpose or non-conformity with description (“Non-Suitability”) or apparent Non-Suitability of any Product.

Moscord’s total liability to Customers in the aggregate for the entire term of these Terms (and regardless of whether the claims are brought during or after such term) with respect to all claims arising from or related to the subject matter of these Terms (including attorney’s fees) will not exceed the amount actually paid by Customer to Moscord for the three (3) month period immediately preceding the month in which the first claim arose or USD 5,000 whichever the lower amount.

4. Customs

Some delivery may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you as we have not control over those charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

Additionally, please note that when you submit orders to Moscord, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

5. Alteration to Service or Amendments to the Terms of Sale

We reserve the right to make changes to any Moscord Services, rules, policies, terms and conditions including these Terms of Sale at any time. You will be subject to the terms and conditions, rules, policies and Conditions of Sale in force at the time that you use the Moscord Services.

6. Right of Cancellation up to 14 days

You can cancel your order without giving any reason within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the products purchased (or last product, lot or piece if it relates to products or multiple lots or pieces delivered separately) or from the day of the conclusion of the contract.

You must inform us of your decision to cancel your order through the Trading Platform. In case you use the return centre, we will communicate to you an acknowledgement of receipt. To meet the cancellation deadline, it is sufficient for you to send your communication before the 14 days’ cancellation period has expired and return the item via our return centre.

For additional information on the scope, content and instructions for the exercise, please contact us.

Upon cancellation and receipt of all cancelled products in the condition shipped by us within the 14 day cancellation deadline to our satisfaction, we will reimburse all payments received from you for the goods purchased and will also reimburse delivery charges for the least expensive type of delivery offered by us, no later than 14 days from the day on which we received the above communication. We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any cancellation fees as a result of such reimbursement. We may withhold reimbursement until we have received the products back or you have supplied evidence of having sent back the products, whichever is the earliest.

Note that you must send back the products by the instructions we provide no later than 14 days from the day on which us you communicate your cancellation. You will have to bear direct and indirect costs of returning these products. You will be liable if the value of the products returned diminishes due to the handling of the products (except when it was necessary to establish the nature, characteristics and functioning of the products).

The right of cancellation does not apply to the supply of goods made to your specifications or clearly personalized.

Customer Agreement

Please select your sign-up preference:

Buyer

Seller

Port hub

Ross Tovey

Regional Manager

Email: ross.tovey@moscord.com

Ross Tovey comes to us from Dutch Seven Seas BV and will be working with sales development worldwide.

As regional Sales Manager for Seven Seas, Ross was in charge of several global key accounts as well as acting as general commercial manager. He increased global sales for Seven Seas by promoting worldwide services, carrying out quarterly sales review meetings, and implementing new sales strategies. Ross’s solid understanding of the global Offshore Industry and his strong focus on the Subsea market will provide key expertise to our team. Ross managed a sales team of 26 people, oversaw the group’s daily commercial business, steered development of marine sales to global clients, developed new commercial avenues and business opportunities that helped the company develop and grow. Ross also has lengthy sales experience in shipyards and on vessels working with Spanish Provimar experience which has provided Ross with ground up know-how, strong team building skills, and communications expertise, enabling him to build and nurture relations and networks throughout the maritime and oil & gas industries and across disciplines and departments.

Michael Winther Klint

Chief Information Officer

Email: michael.klint@moscord.com

Michael brings over a decade and a half of experience in business transformation, global procurement, business development, strategic planning and operations to our team. His track record as a seasoned and resourceful senior executive with a passion for undertaking new initiatives and leading them from inception to successful completion is ideally suited for our business model.

Michael’s experience in planning, organizing and executing large scale global projects and leading teams to financial success has served him in positions in five countries on three continents, from Denmark to the Maldives, UAE, the US and Canada. Michael combines astute business acumen with an entrepreneurial spirit and the ability to build new markets while increasing revenue, profitability and competitive advantages in existing ones.

He has held a number of managerial positions with Wrist Ship Supply, executing turnarounds, helping to expand operations into new markets, negotiating and building contract terms with new partners, and increasing sales and profitability. This expertise, along with Michaels’ experience at Seven Seas, where he defined and launched the Group’s global procurement strategy, implemented large scale data automation, and ran the group’s shared service office and Commercial operations in the Middle East and Eastern Africa, bring valuable customer-centric experience to our board.

Selfinvest

Selfinvest is the family office
of Torben Østergaard-Nielsen

More than just as a key investor, Moscord welcomes Selfinvest’s deep and broad expertise in the maritime industry, from bunkering and ship management to logistics and hedging solutions. The extensive knowledge and experience that Selfinvest brings to the table represents a truly valuable asset to the Moscord team

Selfinvest is the parent company of the USTC Group - a global group of companies specialising in shipping, ship owning, and the purchase, sale and supply of fuel and lube oil to the shipping industry. The group also comprises a wide range of supporting and preripheral services, including risk management, IT services and more. USTC is one of Denmark’s most respected companies, combining rich tradition with a young and progressive attitude to its global operations. The USTC Group is represented by more than 90 offices in 33 countries and has an annual turnover in excess of USD 10 billion. Selfinvest is solely owned by Mr. Torben Oestergaard-Nielsen.

Ask Ullerup

Board Member

For over a decade, Ask has created award winning, data-driven, and customer friendly e-commerce experiences for some of the world’s largest brands. A MSc of engineering with a focus on technology innovation and application, Ask has helped companies like Wurth, Lego, Bestseller, HAY, and nemlig.com to successfully navigate the changing digital landscape, juggle vast amounts of data, and bring a lean and efficient experience to their e-commerce platforms.

As a co-investor and partner of IMPACT – a digital commerce agency based in Copenhagen, with a global customer footprint – Ask is well versed in megatrends such as mobility, artificial intelligence and automation and is keen on bringing next level digital commerce to the maritime sector. We are pleased to welcome Ask and his deep expertise of digital commerce and data to our team.

Kim Sorensen

Board Member

Kim has worked extensively with finance, business development, market strategy and top-level management in the shipping and logistics industries for over twenty years. Kim has successfully managed and run companies ranging from smaller operations with less than 100 employees to his last role at Maersk where he headed a team of over 2,500 employees spread over 30 countries and with a combined revenue of more than 1.5 billion USD. Kim spent 17 years in various leadership positions at Maersk, and was head of Strategy from 2004-2008.

From 2008-2011 he was CEO for Europe Region in Damco, and in 2012, Kim moved to the Danish Logistics Company Blue Water Shipping, taking over the CEO position after the departure of founder and owner Kurt Skov. He then took on the role of Chief Commercial Officer in Europe for Panalpina, before becoming CEO for the Nordic region at the Nagel Group. In addition to his extensive management and strategic expertise, Kim brings his wide range of experience in logistics and shipping to our team.

Freddy Ingemann

Board Member, Founder & CEO

Email: fi@moscord.com

Freddy brings over two decades of experience in Supply Chain Management, Sales, Project Management, Business Development, and Marketing to Moscord’s management team.

After stints at MAN Diesel AG, AMC Schou A/S., Danyard A/S, and Acta A/S, Freddy served as Senior Vice President of Supplier Solutions for ShipServ from 2005 to 2016, where he worked with account management and sales and was deeply involved in the company’s business development activities.

Trained as a Marine Engineer at A.P. Moller Maersk, Freddy’s combination of marine and mechanical engineering knowledge joins with his expertise in procurement, logistics, and eCommerce to provide the perfect backbone for Moscord’s innovative new business model.

Klaus Nyborg

Board Member

Klaus Nyborg brings years of experience in shipping and shipping related industries to the Moscord team and has held numerous CEO & CFO posts and multiple board positions in the industry throughout the years. Klaus’s career has given him a broad range of strategic, commercial and financial expertise in the B2B segment, and his skills are a welcome addition to the Moscord toolbox.

Klaus’ Chairman positions, including Chairman of Norden A/S, Chairman of United Shipping and Trading A/S, Vice Chairman of DFDS A/S, and CEO for Pacific Basin Shipping in Hong Kong have given him keen insight into the challenges that face the maritime industry and how to meet them. He has deep experience in the strategic, commercial and financial aspects of our industry and has great expertise in developing and motivating multi-cultural teams, creating lasting partnerships and strong teams by applying a straightforward, analytical approach to complex business problems. His professional career has been characterized by generating superior results and solid business models.

Klaus’s accomplishments have been recognized with numerous industry prizes, both regional and international, and his knowledge of financing, corporate structure and restructuring, employee engagement, and profit maximization will add valuable knowledge and experience to our board.

Data Protection and Privacy Policy

1. INTRODUCTION

1.1 This data protection and privacy policy (the “Policy”) describes how Moscord Pte. Ltd. (“us”, ”we” or ”our”) collects personal data. Furthermore it descirbes how personal data in our possession is being used, processed or otherwise treated, your obligations to us when you transact with us and what you agree to consent to when you transact with us.

1.2 The Policy is prepared and made available to comply with the general data protection regulation (2016/679 of 27 April 2016) (the ”GDPR”) and the rules included herein on information to be provided to you.

2. Collecting personal data with cookies

2.1 By visiting and using our website(s), cookies are collected and used on the basis of consent. Information in these cookies include browser type, search terms on our website(s), IP address. (hereinafter "Cookiedata").

2.2 Cookiedata is used for improvement of the website(s) and the user experience, to deliver our products, services or goods.

2.3 Use of cookies for the purpose of collecting personal data is in accordance with the Cookie Order (No. 1148 of 9 December 2011), section 3.

2.4 If you wish to limit or decline the cookies placed on your computer when visiting our website you can do so at any time by changing your browser settings. However, you should be aware that if you decline or reject cookies it will impact the functionality of the website which means that there are features on the website that you will not be able to see. Any browser allows that you delete cookies collectively or individually. How this is done depends on the used browser. Remember to delete the cookies in all browsers, if you use several different browsers.

2.5 We disclose and/or share Cookie Data with information collected with cookies is passed on to Google LLC, as these cookies are placed by Google LLC (Google Analytics).

3. Types of personal data processed

3.1 We process personal data about you when this is necessary and in accordance with the applicable legislation. Depending on the specific circumstances, the processed personal data include the following types of personal data: name, address, telephone number, email, IP addresses You consent to the use of personal data being used in accordance with our provision of an internet platform (“Trading Platform”) to you. Under the Trading Platform, products are aggregated by a variety of suppliers (“Suppliers”) and offered to potential buyers (“Customers”) under the terms and conditions applicable. We may offer or provide various services to Customers, Suppliers and other entities as we may deem appropriate.

3.2 If we need to collect more personal data than what is specified above, we will inform about this. Such information may be provided by our updating of this Policy.

4. Purposes for processing the personal data

4.1 We only process personal data for legitimate purposes in accordance with the GDPR. Depending on the circumstances, the personal data is processed for the following purposes:

a) To deliver products or services to a user, customer or member.
b) To facilitate a sales process.
c) To improve our products, services or website.
d) To provide service messages and information to users, customers or members.
e) To send newsletters on e-mail.

5. Legal basis for processing personal data

5.1 We only process your personal data when we have a legal basis to do so in accordance with the GDPR. Depending on the specific circumstances, the processing of personal data is done on the following legal basis: a) If we have asked for a consent for the processing of specific personal data, the legal basis for such personal data is a consent, cf. article 6(1)

(a) of the GDPR, as the consent can always be withdrawn by contacting us via the contact details provided at the end of this Policy, and, if the consent is withdrawn, the personal data processed on the basis of consent is deleted, unless it can or must be processed, for example, in order to comply with legal obligations.
b) The processing is necessary for the purposes of the legitimate interests where such interests are not overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, cf. the GDPR, article 6(1)(f).

6. Disclosure and transfer of personal data

6.1 We only pass on personal data to others when the law allows it or requires it. Our company is part of a concern/company group where personal data is shared between the group companies depending on the circumstances.

6.2 We transfer personal data to the following recipients from the EU/EEA: a) Suppliers b) Data processors

6.3 From time to time we use external companies as suppliers to assist us in delivering our services. The external suppliers will not receive or process personal data unless the applicable law allows for such transfer and processing. Where the external parties are data processors, the processing is always performed on the basis of a data processor agreement in accordance with the requirements hereto under GDPR. Where the external parties are data controllers, the processing of personal data will be performed based on said external parties’ own data privacy policy and legal basis which the external parties are obligated to inform about unless the applicable legislation allows otherwise.

6.4 We do not transfer personal data to countries or international organisations outside the EU/EEA unless it is necessary on your specific request.

7. Erasure and retention of personal data

7.1 We ensure that the personal data is deleted when it is no longer relevant for the processing purposes as described above. We also retain personal data to the extent that it is an obligation from applicable law, as is the case with for example accounting and bookkeeping materials and records. If you have any questions about our retention of personal data, please contact the email mentioned in section 10 of this Policy.

8. Data subject rights

8.1 Data subjects have a number of rights that we can assist with. If a data subject wants to make use of his or her rights, he or she can contact us. The rights include the following:

8.1.1 The right of access: Data subjects have a right to ask for copies of the information that we process about them, including relevant additional information.

8.1.2 The right to rectification: Data subjects have a right to ask for rectification of inaccurate personal data concerning him or her.

8.1.3 The right to erasure: In certain circumstances data subjects have a right to obtain the erasure of personal data concerning him or her before the time when erasure would normally occur.

8.1.4 The right to restrict processing: Data subjects have, in certain situations, a right to have the processing of his or her personal data restricted. If a data subject has the right to have the processing of his or her personal data restricted, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest in the European Union or of a European member state.

8.1.5 The right to object: Data subjects have, in certain situations, a right to object to the legal processing of his or her personal data.

8.1.6 The right to data portability: Data subjects have, in certain situations, a right to receive his or her personal data in a structured, commonly used and machinereadable format and have the right to transmit those data to another data controller without hindrance from the data controller to which the personal data has been provided.

8.2 More information about data subject rights can be found in the guidelines of the national data protection authorities. If a data subject wishes to make use of his or her rights as described above, the data subject is asked to use the contact details provided at the end of this Policy. We strive to do everything to meet wishes regarding our processing of personal data and the rights of data subjects. If you or others despite our endeavours wish to file a complaint, this can be done by contacting the national data protection authorities.

9. Changes to this Policy

9.1 We reserve the right to update and amend this Policy. If we do, we correct the date and the version at the bottom of this Policy. In case of significant changes, we will provide notification in the form of a visible notice, for example on our website or by direct message.

10. Contact

10.1 If you have questions or comments to this Policy or if you would like to invoke one or more data subject rights, please contact us at info@moscord.com.

Acceptable Use Rules

1. This AUR is intended to protect Customer, Supplier, Moscord and the Internet community from the inappropriate use of Moscord’s computing/network services and the internet.

2. You shall not perform any of the following actions and also procure that its end users or any third party that uses its services (“Users”), shall not perform any of the following actions:

(a) Use the Services or Trading Platform to accept, transmit or distribute unsolicited bulk data (which includes, without limitation, e-mail, bulletin boards, newsgroups, software, files) or otherwise send, or facilitate the sending of unsolicited commercial email (“UCE”) and mail bombs to any person or system in a way that could be expected to adversely impact Moscord’s network or facilities, or may potentially encroach on a third party’s intellectual property rights or any rights of publicity or privacy; The only circumstances in which the Services may be used to send unsolicited data of an advertising or promotional nature is where the unsolicited data is sent to persons with whom the sender has a pre-existing business, professional or personal relationship or to persons who have previously indicated their consent to receive data from the sender from time to time, for example by ticking a box to that effect on the sender’s web site. Unless these requirements are met, Users must not send unsolicited bulk data through the Services. If these requirements are met, the User must also provide an unsubscribe function on their web site (and make this function known to recipients in the relevant data) which allows those recipients to be removed from that mailing list.

(b) Attempt to connect to any third party systems without prior permission or arrangement;

(c) Use the Services or Trading Platform in a manner which is intended to abuse or to violate the property rights of others, including, without limitation, activities which result in the distribution of viruses, worms, time bombs, Trojan horses, cancelbots, or other destructive activities like Denial of Services (“DOS”) attacks, or scanning or any form of probing / automated network status polls / information collection of a third party’s network / system without prior permission, intentional or otherwise;

(d) Use the Services or Trading Platform to conduct any other activities, which in Moscord’s view are detrimental to its Users and/or its own operations.

(e) Use the Services or Trading Platform to:-

(i) send data, or cause data to be sent, that hides or obscures the source of the data, that contains invalid or forged headers or domain names or deceptive addressing; and

(ii) relay data from a third party’s mail server without permission or which employs similar techniques to hide or obscure the source of the data; and

(f) Violate or attempt to violate the security of the Services, including without limitation, attempting to interfere with, disrupt or disable services to any user, host or network, including but not limited to via means of overloading, “flooding”, “mail bombing” or “crashing”.

3. Users shall immediately notify Moscord of any unauthorised access or attempted breach of security.

4. Users are responsible for ensuring that its equipment are configured in a secure manner. Users should not, through action or inaction, allow others to use its network for illegal or inappropriate activities.

5. Moscord may, at its sole discretion remove or disable Users’ network connections, block network addresses, or suspend all Services to Users with or without prior notice to Users. Service suspension by Moscord due to breach of this AUR shall not prejudice any of Moscord’s rights under the Trading Platform Agreement.

6. Moscord shall not be liable for any loss, expense, costs or damages of any nature suffered by any User resulting in whole or in part from Moscord’s exercise of its rights under this AUR. By using the Services, Supplier agrees to waive and hold harmless Moscord from any claims relating to any action taken by Moscord under this AUR including conduct of investigation, issuing of warnings, refusal to post materials, removal of material, or suspension or termination of services, or other appropriate action.

Brian Sanico

Senior Manager, Supplier Account Manager

Direct: +63 956 7291611
Office: +63 2 4035519 ext 2365
Email: brian.sanico@moscord.com
Skype: brian.sanico23

Lea De Guzman

Data Services Executive

Phone: +63 927 2609887
Office: +63 2 4035519 ext 2365
Email: lea.deguzman@moscord.com
Skype: live:lea.d.deguzman

Mariecor Bogo

Account Manager

Direct: +63 966 9741372
Office: +63 2 4035519 ext 2365
Email: mariecor.bogo@moscord.com
Skype: mrbogo25

Carlon Sarito

Account Manager

Phone: +63 945 2743392
Office: +63 2 4035519 ext 2365
Email: carlon.sarito@moscord.com
Skype: live:carlonsarito

Raquel Yu

Senior Manager, Key Account Management

Phone: +63 917 8390325
Office: +63 2 4035519 ext 2365
Email: raquel.yu@moscord.com
Skype: live:raquel.yu_1

Karissa Grace Salonga

Business Process Manager

Direct: +63 908 1602681
Office: +63 2 4035519 ext. 2365
Email: karissa.salonga@moscord.com
Skype: karissa.salonga

Martin Langvad

Board Member

With lengthy experience at complex, multi-national corporations, degrees in International Business from Stanford, Carnegie Mellon, and Wharton, and lengthy project management experience, Martin brings a great deal of expertise to the Moscord team.

During his years with FLS of Denmark, APO Cement, and CEMEX, Martin was in charge of managing large international business projects in the Philippines, Mexico, Europe, the East, Africa, and Asia. His broad spectrum of operational skills include contract negotiations, budgeting, purchasing, training, hiring, and personnel management as well as deep experience in business development and the running of complex, day-to-day operations for large scale operations.

Whether handling investment projects or capital expenditures programs, carrying out due diligence procedures, or managing post-merger integration, Martin has a history of smoothly and effortlessly handling even the most intricate challenges and he will be a very welcome addition to our ranks.

Kim Sorensen

Director

Phone: +45 1334 2222
Email: ks@moscord.com

Kim is the Chief Commercial Officer for the Europe Region at Panalpina and brings a wide range of experience in logistics and shipping to our team.

He has worked extensively with finance, business development, market strategy and top level management in the shipping and logistics industries, for example, heading the team that developed Maersk Line’s new business Strategy in 2008.

Kim has successfully managed and run companies ranging from smaller operations with less than 100 employees to his last role at Maersk where he headed a team of over 2,500 employees spread over 30 countries and with a combined revenue of more than 1.5 billion USD. In 2012, Kim moved to the Danish Logistics Company Blue Water Shipping, taking over the CEO position after the departure of founder and owner Kurt Skov.

Tom Olesen

Board Member & Executive Director

Email: tom.olesen@moscord.com

Tom’s career has spanned multiple business areas and a wide range of geographic locations.

With more than 10 years’ experience in senior Management in Denmark and abroad, Tom brings a wealth of international experience and special expertise in the areas of international distribution, sales and marketing, to the Moscord team.

Tom embodies the perfect combination of entrepreneurial spirit and seasoned management skills. His experiences in change management processes and start-ups, in countries such as the USA, Russia, the UK and Belgium are especially useful in dealing with Moscord’s international marketplace and our far flung network of suppliers and purchasers.

Freddy Ingemann

Board Member, Founder & CEO

Direct: +45 1334 2222
Email: fi@moscord.com

Freddy brings over two decades of experience in Supply Chain Management, Sales, Project Management, Business Development, and Marketing to Moscord’s management team.

Data Protection Rules

1. INTRODUCTION

1.1 These Rules may be updated from time to time without notification to you. You are required to re-visit this page every time you visit or use our website (“Website”), use any service provided by Moscord, or transact in any other way with Moscord Pte Ltd (“Moscord”, “we”, “us” or “our”, as the case may be) (the abovementioned acts referred to as “transacting with us”). You are required to fully comprehend these Rules in its entirety and before transacting with us. If you have any questions about this statement or your personal information that we may collect from you, please contact us at our web site www.moscord.com and consult your legal counsel.

1.2 Amongst other things, these Rules explain: (a) how Moscord collects personal data; (b) how personal data in our possession is used, processed or otherwise treated; (c) your obligations to us when you transact with us; and (d) what you agree to consent to when you transact with us.

1.3 These Rules applies to you, a natural person, even though you may be acting on behalf of another. You expressly, irrevocably and unreservedly agree with the terms of these Rules. In these Rules, the term “personal data” refers to the personal data as defined by the various data protection laws applicable to Moscord (the “Relevant Data Protection Laws”).

1.4 We are regulated by the Relevant Data Protection Laws. This includes the United Kingdom Data Protection Act and the Singapore Personal Data Protection Act and subsidiary legislations, rules, regulations, guidelines, policies and any other directions.

1.5 In the event of any conflict between these Rules and the terms of a contract you have with Moscord, the relevant provision of that contract shall prevail to the extent of any inconsistency.

1.6 You consent to the use of personal data being used in accordance with our provision of an internet platform (“Trading Platform”) to you. Under the Trading Platform, products are aggregated by a variety of suppliers (“Suppliers”) and offered to potential buyers (“Customers”) under the terms and conditions applicable. We may offer or provide various services to Customers, Suppliers and other entities as we may deem appropriate.

2. WHAT PERSONAL INFORMATION DOES MOSCORD COLLECT, AND HOW IS THAT INFORMATION THEN USED?

2.1 THE INFORMATION WE COLLECT MAY INCLUDE:

(a) any information and personal details you provide us with through forms on the Website, email, physical correspondence and forms, and via any other means, and may include information such as your name, address, telephone number and job title;

(b) your preferences and use of email and physical correspondence updates, as recorded by emails that we send you (if you elect to receive email updates on our products and offers); and

(c) the IP Address used by you in the course of you accessing the Website, the IP Address being a string of numbers unique to the device used by you when you request any page or component of the Website, that is recorded by our web server. This information may be used to monitor your usage of the Website.

2.2 YOU CONSENT THAT YOUR PERSONAL DATA THAT WE POSSESS:

(a) will be handled in accordance with Relevant Data Protection Laws, without limitation to: the sharing of such personal data with service entities that may or may not operate within the EEA or Singapore or in any case within the legal jurisdiction of which such personal data is collected, and you expressly consent to the transfer of personal data to such service entities;

(b) may be used to deal with you, your employer, your business, your employer’s or businesses’ employees, officers, agents, consultants and other representatives (collectively referred to as the “Relevant Parties”);

(c) may be used to making sales to and contracts with the Relevant Parties and providing after-sales service to the Relevant Parties;

(d) may be made available to current and potential users of the Website, in addition to information about the web pages on the Website that you have visited;

(e) may be used to send to you information on our products and services;

(f) may be forwarded to third parties for administrative purposes. We use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our emails. For these purposes your personal data may be transferred to a jurisdiction outside your residence or place of business. For example, your personal data may not be stored in either the EEA or Singapore and may not be processed within the EEA or Singapore; and

(g) may be used to enhance the website experience for other users of the Website.

2.3 Any personal data collected by us may be used in accordance with the Relevant Data Protection Laws.

2.4 You must update, correct or delete your personal data as may be necessary such that the personal data that we maintain is accurate and complete.

3. HOW DOES MOSCORD PROTECT YOUR PERSONAL INFORMATION?

We regard security with priority and will make reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, or disposal to protect your personal data.

4. COOKIES

4.1 Your Internet browser has a feature called “cookies” which store small amounts of data on your device about your visit to the Website. You do not need to have cookies turned on to visit most of the Website. Therefore, if you have not supplied us with any personal information, you can still browse our Website anonymously.

4.2 Cookies may be required to allow you to access and participate in certain areas of the Website. Like all cookies, you are able to remove or block particular cookies at any time.

4.3 The majority of browsers will allow you to alter the settings used for cookies and to disable and enable them as you require. If you do not want cookies then please refer to the help menu on your browser for instructions on disabling them. For further general information on cookies and more detailed advice on how to disable and enable them please go to http://www.allaboutcookies.org and consult an IT consultant.

5. DEFINITIONS

In these Rules, where the context so allows, words importing the singular shall include the plural and vice versa.

6. DATA PROTECTION OFFICER

Our Data Protection Officer may be contacted via email at info@moscord.com.

Acceptable Use Rules

1. This AUR is intended to protect Customer, Supplier, Moscord and the Internet community from the inappropriate use of Moscord’s computing/network services and the internet.

2. You shall not perform any of the following actions and also procure that its end users or any third party that uses its services (“Users”), shall not perform any of the following actions:

(b) Attempt to connect to any third party systems without prior permission or arrangement;

(d) Use the Services or Trading Platform to conduct any other activities, which in Moscord’s view are detrimental to its Users and/or its own operations.

(e) Use the Services or Trading Platform to:-

(i) send data, or cause data to be sent, that hides or obscures the source of the data, that contains invalid or forged headers or domain names or deceptive addressing; and

(ii) relay data from a third party’s mail server without permission or which employs similar techniques to hide or obscure the source of the data; and

3. Users shall immediately notify Moscord of any unauthorised access or attempted breach of security.

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Customer Terms of use & sale

Trading Platform

Terms of Use

1. Our Role

2. Acceptable Use and Privacy

3. Communications and Other Content

4. Confidentiality

5. Trademarks

6. Intellectual Property

7. Our liability

8. Alteration to Service or Amendments to the Terms of Use

9. Waiver

10. Common Policies

Terms of Sale

1. Our Role

2. Pricing, Availability and Product Information

3. Our liability

4. Customs

5. Alteration to Service or Amendments to the Terms of Sale

6. Right of Cancellation up to 14 days

Please select your sign-up preference:

Ross Tovey

Regional Manager

Michael Winther Klint

Chief Information Officer

Selfinvest

Selfinvest is the family office of Torben Østergaard-Nielsen

Ask Ullerup

Board Member

Kim Sorensen

Board Member

Freddy Ingemann

Board Member, Founder & CEO

Klaus Nyborg

Board Member

Data Protection and Privacy Policy

1. INTRODUCTION

2. Collecting personal data with cookies

3. Types of personal data processed

4. Purposes for processing the personal data

5. Legal basis for processing personal data

6. Disclosure and transfer of personal data

7. Erasure and retention of personal data

8. Data subject rights

9. Changes to this Policy

10. Contact

Acceptable Use Rules

Brian Sanico

Senior Manager, Supplier Account Manager

Lea De Guzman

Data Services Executive

Mariecor Bogo

Account Manager

Carlon Sarito

Account Manager

Raquel Yu

Senior Manager, Key Account Management

Karissa Grace Salonga

Business Process Manager

Martin Langvad

Board Member

Kim Sorensen

Director

Tom Olesen

Board Member & Executive Director

Freddy Ingemann

Board Member, Founder & CEO

Data Protection Rules

1. INTRODUCTION

2. WHAT PERSONAL INFORMATION DOES MOSCORD COLLECT, AND HOW IS THAT INFORMATION THEN USED?

3. HOW DOES MOSCORD PROTECT YOUR PERSONAL INFORMATION?

4. COOKIES

5. DEFINITIONS

6. DATA PROTECTION OFFICER

Acceptable Use Rules

Selfinvest is the family office
of Torben Østergaard-Nielsen